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Muccia by Melanie Cutfield, www.muccia.com.au and the Muccia online store are all owned and operated by Maggie Gun Pty Ltd, ACN: 165 318 874, 21 Lynton Ave Millswood SA 5034.
By placing an order with Muccia's online store, you are agreeing to the following policies:
Ok, so sometimes you get your size wrong or the colour just doesn't go with your new shoes like you'd hoped it would.
We understand and are happy to send you another size or colour option. Any item(s) can be returned for a exchange, if it qualifies under the following terms:
Please contact our customer service team at email@example.com or call 0410 608 983 to co-ordinate the return and get a return authorisation number.
In the rare case that you're not happy with your purchase from the Muccia online store we will be happy to refund on all full price garments, as long as you promise to come back to us one day! You must return your purchase within 10 working days of delivery. Sale items we are happy to exchange or offer a Muccia credit that is valid for 1 year. Items must be returned within 10 days of purchase.
If you have purchased a Muccia garment from one of our stockists, please contact them directly for their exchange/refund policies. The above policies are relevant only to the Muccia online store.
Deliveries in Australia and New Zealand are Free of charge for all orders over $100, any orders under $100 will be a flat rate of $10 for standard delivery.
Deliveries to all other countries will be a flat fee of $40.
All of our orders are sent via Australia Post, which is a fully traceable service. You should receive your order within 2-5 working days. If you haven't received it by then, please contact us.
Muccia is not responsible for items lost or stolen through the postal service.
We update our stock availability regularly, however on rare occasions, items you have ordered may be out of stock. In this case, we are happy to offer you a full refund or a replacement garment of equal value. We will always contact you if this is the case.
Please contact our friendly customer service team at firstname.lastname@example.org or call +61 2 8097 9830 m: 0404 075 699 with any questions, comments and concerns.
Please refer to the chart below for sizing information. If you are having trouble finding an item in your size please contact email@example.com
|Muccia Standard Body Measurements (in cm)|
||Size 8||Size 10||Size 12||Size 14||Size 16|
|Hip 20cm Down||95||100||105||110||115|
|Top Hip 10cm Down||89||94||99||104||109|
|Bust Point From Mid Shoulder||24.8||25.4||26||26.6||27.2|
|Bust Point From Centre Front||9.8||10.1||10.4||10.7||11|
|Back Neck To Waist||40.9||41.5||42.1||42.7||43.3|